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Customer Service Manager
Company Information
Name: AGRIS Co-operative Ltd
Address: 835 Park Ave West, Chatham, ON N7M 0N1
City: Tupperville Province: Ontario
Website: Customer Service Manager
Contact: Judy Vanderheide
Phone: 5193802377
Email: humanresources@agris.coop
Description
AGRIS Co-operative Ltd. has an opportunity for a motivated customer service manager to join our team in Tupperville. As a customer service manager, you will have the opportunity to demonstrate your capability to deliver agriculture innovation and services to the communities we serve and to enhance our farm-owners profitability across our AGRIS Co-operative market.
What will you be responsible for:
• Provide an exceptional customer experience at every interaction.
• Provide recommendations and solutions to meet our customers needs with a focus on the Whole Farm Plan, from precision planning and application, ending with grain handling and marketing.
• Ability to support precision planning including GIS mapping, soil sampling, and interpreting the GIS data for customers.
• Understanding and supporting overall branch operation, administrative functions, as well as the branch and individual sales targets.
• Accept orders for products and services and initiate any actions required to effect timely delivery.
• Ensure all products ordered or shipped are properly invoiced prior to leaving the site.
• Assist in monitoring inventory levels and ensure adequate supplies are on hand to support customer purchasing. In consultation with the manager, complete inventory counts and replace inventory as required.
• Assist in the coordination and scheduling of available custom equipment to result in maximum utilization and quality customer service.
• Maintains a clean and attractive environment in the retail area.
• Awareness of sustainability issues such as 4R Stewardship, Class 12 Pesticide rules.
• Extended hours, as required, during the busy season.
Requirements for this job:
• Requires a university or college degree or equivalent years of experience preferably in agriculture or agri business.
• Knowledge of agronomy, fertilizer, chemical, seed marketing.
• Have or committed to obtaining the certified crop advisor CCA designation within three years.
• Obtain pesticide vendor license and or professional applicator designations.
• Travel as required to support farm owner and branch needs.
How to Apply
Please forward your resume in confidence by July 16, 2024 to:
humanresources@agris.coop
AGRIS Co-operative Ltd. is an equal opportunity employer. We thank all those who apply however only applicants selected for an interview will be notified.
Hours: 40
Deadline: Jul 16,2024
Posted: Jun 27, 2024